Returns & Exchanges
At Muddy Mat, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your fit isn't quite right, our hassle-free process ensures you can find the perfect style without the stress.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Label and Ship
Print your prepaid shipping label provided by the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.