Frequently Asked Questions

Everything you need to know about your Muddy Mat experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original condition for a full refund or exchange.

Can I machine wash my Muddy Mat products?

Yes! Our products are designed for durability. We recommend machine washing on a cold, gentle cycle and air drying to maintain the integrity of the fibers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes or need specific measurements, please contact our customer support team for personalized advice.